Kaizen is the practice of getting better, continuously.

Importing a car from Japan is not difficult, but it is unforgiving. A misread auction sheet, a build month you assumed rather than checked, a shipping line that will not take a non-runner — any one of them turns a dream car into an expensive lesson. We have made those mistakes so that our clients do not have to.

We buy at the major Japanese auction houses every week, and we put a person in front of a car before we bid on it. Not photographs from the seller. Not the auction house's own grade taken on faith. An inspector who opens the doors, starts it cold and looks underneath.

Everything we sell is listed with its faults written down. It costs us the occasional sale, and it is the only way we are willing to work. A car described honestly finds the right owner and stays sold.

We import into both the United States and Canada, which matters more than it sounds. The Canadian fifteen-year rule opens a decade of cars that American buyers cannot legally touch, and knowing precisely what qualifies where is a large part of what we do.